我們特意設計了高品質的產品，可以隨著您的孩子和家庭成長。因此，我們的產品從購買日起享有保固。
具體細節：
如果在保修期內，由於材料或製造上的缺陷，我們的產品出現問題，請聯繫我們。要在保修期內提出請求，請準備好您的銷售收據、購買證明、型號和序列號以填寫我們的<<售後表格>>。如果在保修期內發現此類缺陷，我們將可免費為您修理或更換零件。
請注意，此保修僅適用於香港港購買的商品。
我們的保修不包括以下情況：
- 由於產品使用而產生的正常磨損和耗損，例如顏色自然褪色和材料破損。
- 不正確或不適當使用產品，包括但不限於不按照我們的說明書中的指示進行護理、維護、存儲和清潔。
- 因不適當的零件、空運或貨運引起的意外和粗心造成的損壞。
- 第三方進行的維修。
保修期限詳情：
我們的產品
所有我們的產品都享有2年的保修期 (2024年7月1日後購買有效 / 此前嬰兒手推車保修期為1年)，從購買日起計算。此保修不包括配件。
配件
我們的配件享有1年的保修期，從購買日起計算。
此通知的最後更新日期為2024年7月2日。
We’ve purposely designed our high-quality product so that it can grow with both your child and family. Because of this, our gear is covered by a warranty, starting from the day it was purchased.
Specifics
If for some reason our gear shows a defect in materials or workmanship during the warranty period, please contact us. To make a claim under the warranty, please have your sales receipt, proof of purchase, model number and serial number on hand. If such a defect is discovered during the warranty period, we will, at our own discretion, repair or replace your product at no cost to you.
Please note that this warranty is only valid for goods returned in the original country of purchase.
Our Warranty Does Not Cover
- Normal wear and tear such that would occur over extended product lifecycle usage such as natural fading of colors and breakdown of materials
- Incorrect or inappropriate usage of gear including but not limited to care, maintenance, storage and cleaning that does not follow the instructions in our manuals
- Casualties and carelessness including those caused by both unsuitable parts and by both air or freight transportation
- Repairs carried out by a third party
Warranty Length Details
OUR GEAR
All of our gear is covered by a 2-year warranty (effective for product purchased after 1st July 2024), starting from the day it was purchased. This excludes accessories.
ACCESSORIES
Our accessories are covered by a 1-year warranty, starting from the day they were purchased.
This Notice was last updated on 02/07/2024.